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Privacy Policy

How we collect, use, and protect your information

Last updated: 1 January 2026

Introduction

Bubbs & Bites Cafe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cafe or use our website at bubbsandbites.my.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number) when you fill out our contact form
  • Messages and inquiries you send us
  • Feedback and reviews you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our cafe, menu updates, and promotions (with your consent)
  • Improve our website and customer experience
  • Analyze website usage and trends
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

We may use:

  • Essential cookies required for website functionality
  • Analytics cookies to understand how visitors use our site
  • Third-party cookies from services like Google Analytics

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website (e.g., hosting, analytics)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable Malaysian data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: bubbsandbites@gmail.com
  • Phone: 012-525 8628
  • Address: 32-1, Jalan PJU 5/11 Dataran Sunway, Kota Damansara, 47810 Selangor, Malaysia